How does international Standard Plus Shipping work?

We use DHL Priority with tracking for the international Standard Plus shipping option, a service available only for certain countries. This option not only provides tracking, but you also have the opportunity to prepay duties and customs for applicable countries at checkout. This allows for faster processing once your package reaches your country. You can also choose not to prepay these fees and still get tracking for your package.

DHL Priority is a service provided by DHL that is similar to shipping via postal. DHL picks up your order from our warehouse, sorts it, applies the necessary postage, and handles the order until it reaches your country. Once the order arrives in your country, it is handed off to your local post office for delivery. The delivery is made by your national postal service, not DHL.

Orders sent Standard Plus arrive within the following time frames by country:

  • Canada: 4-9 business days
  • UK: 4-7 business days
  • Germany: 6-10 business days
  • Australia: 7-8 business days
  • Japan: 4-8 business days
  • Mexico: 3-7 business days

Please note: The shipping time frames listed above are estimates and not guarantees. While most orders arrive before the listed estimates, it’s possible for orders to take up to 3 weeks to arrive depending on transit conditions.

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