How do I check my order status?
If you have a user account and were logged in when you placed your order, you can track your order status in your Threadless account. Login and click on the "Account" link on the top right-hand side of the page. You can find all orders you placed while logged in under the "Orders" tab in your account.
If you don't have a Threadless user account, you can go to the Order Status page and enter your order number (not shipment number), email address, and billing zip/post code. Make sure to enter this information as it was entered when the order was placed. Another way to pull up your order status is to enter your full name and the first 4 AND last 4 digits of the credit card number used to place the order.
If you're unable to pull up your order, no worries. Our Order Status is a little picky to make sure your info stays secure. Contact our Help team, and let us know what information you are entering in which fields. We can check it for correctness so you can pull up your order. If you have a Threadless user account and just forgot to login when you placed the order, we can also add it to your user account history.