How does international Standard shipping work?

We use DHL Globalmail Parcel Priority for our international Standard shipping. DHL Globalmail Parcel Priority is more like postal shipping, and different from DHL courier. DHL Globalmail picks up your order from our warehouse, sorts it, applies the necessary postage, and handles the order until it reaches your country. Once the order arrives in your country, it is handed off to your local post office for customs processing (if needed) and delivery. The delivery is made by your national postal service, not DHL Globalmail.

Average transit time with DHL Globalmail is 4 to 8 days, plus additional processing and transit time within your country. Orders sent Standard shipping typically arrive in about 1-3 weeks. However, delays can occur in transit or holds at the local customs office, so it's possible to take up to 5 weeks for an order to be delivered. Unfortunately, tracking information isn't available for Standard shipping.

Custom fees and additional fees may apply for international shipments. Contact your local customs office for more information.

Still need help? Contact Us Contact Us