How do I check my order status?
You can easily check the status of your recent or past orders using one of the two methods below:
If You Were Logged In
If you placed your order while logged into your Threadless account, your tracking information is saved in your history:
- Log in to your account.
- Hover over your profile picture in the top-right corner.
- Select Manage Account Settings.
- Click the Orders tab to view all current and previous orders.
If You Checked Out as a Guest
If you do not have an account or were not logged in at the time of purchase, you can still track your progress:
- Visit our Order Status page.
- Enter your order number, email address, and billing zip or postal code.
- Ensure the information matches exactly what you entered during checkout.
Troubleshooting
For security reasons, our system requires an exact match for guest lookups. If you are having trouble accessing your status, please contact our Help team with the details you are using, and we can provide a manual update.
If you have an account but forgot to log in during checkout, let us know! We can manually link that order to your account history for you.