How do I look up my order number?
Your order number is included in the subject line of your confirmation email. It will look something like this: Threadless Order #7844839 has been submitted
If you don't see it in your inbox, please check your spam folder and search for "Threadless" — it is often found there!
If you cannot find your confirmation email, you can view your order information on the Order Status page. To access your details, you will need to enter:
- Your Order Number
- Your Email Address
- The Billing Zip Code used for the order
Please note: You must use your Order Number (found in your initial confirmation email) and NOT your shipment number to look up your status.
If you still need help locating your order, contact our Help Team at Help@Threadless.com. Please provide the email address you used to place the order so we can find it for you.