When will my order arrive?
All Threadless products are custom-printed, made just for you right when you order. Because of this, processing time is typically 2 - 5 business days. Keep in mind, processing time may vary depending on sales and promotions. You’ll see the processing time noted at checkout and in your email confirmation.
However, with all the uncertainty surrounding the recent Coronoavirus (COVID-19) outbreak, we are taking steps to minimize risks and implementing best practices as recommended by the CDC and WHO for facility cleaning, employee protections, and limiting interactions. Given the capacity and redundancy, we do not expect a disruption in production and fulfillment for most products at this time. Currently, unless otherwise stated on the product page, any orders are being fulfilled and shipped within the expected processing time. As this situation is quickly evolving, we are continually monitoring and will notify our customers as soon as possible if it begins to appear they may experience any delays or issues with their orders. You can rely on full transparency and communication from us should any delays arise.
These items are experiencing production delays and are expected to ship starting late April:
- White Mugs (11 oz. and 15 oz.)
- Black Mugs
- Water Bottles
- Travel Mugs with Handles
Find more information about how we're handling COVID-19 and how it may affect customer orders here
Once your order is shipped, you'll receive a shipping confirmation email. Here are the average transit times for each shipping method:
Domestic (US) Orders
|Postal||2 - 5 days|
|Fast (Ground)||1 - 5 days|
|Faster (2 Day)||2 days|
|Fastest (Next Day)||1 day|
*Keep in mind, transit times are business days and don't include weekends or holidays. Postal shipping may take up to 10 business days depending on local delivery.
If your order was sent via UPS (Next Day, 2 Day, or Ground), UPS will provide an expected delivery date in the tracking information if available.International (non-US) Orders
|Standard||1 - 3 weeks|
|Standard Plus*||4 - 10 days|
|Express** (certain items)||1 - 3 days|
Additional time may be required for customs processing of international shipments.
Average transit time with DHL Globalmail Standard shipping is 4 to 8 days, plus additional processing and transit time within your country. Orders sent via our Standard shipping method typically arrive in about 1-3 weeks. However, delays can occur in transit or holds at the local customs office, so it's possible to take up to 5 weeks for an order to be delivered.
*Only available for certain international areas.
**If your order was sent via UPS (Express), UPS will provide an expected delivery date in the tracking information if available.