What are Paid Earnings?

The  Artist Earnings in your Artist Dashboard are separated into 3 categories:

Paid Earnings are all Artist Earnings paid out in the lifetime of your shop. Once Cleared, Earnings are paid out at the beginning of the following month.

Pending sales appear as 'Pending' when a sale for your design is made and the customer's order is sent to be printed and fulfilled. The sale of your design will remain in 'Pending' for at least 30 days. Because we want to ensure all customers are happy with their products, we allow 30 days for returns or cancellations. If not been returned or canceled during the 30 days 'Pending', the sale will move to Cleared Earnings at the end of the month. Any Cleared Earnings will be paid out in the next Artist Earnings monthly payment and move to Paid Earnings.

The Purchase period is the month your design earnings were earned. This will help you keep track of when a sale was made and when the payment for something might be due.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us